How to Measure Your Dog Crate for the Perfect Tray Fit

⚠️ Most returns occur due to incorrect measurements. Always measure the interior floor.

Most sizing issues happen because customers measure the outside of the crate instead of the interior floor.

PortaTray trays are designed to fit inside the base of your wire crate, not around the outer frame.

Follow these steps for the correct measurement.

Step 1: Remove the Existing Tray

Slide out the plastic tray completely so you can see the crate’s interior base.

Place your tape measure inside the crate, resting flat on the bottom wire frame.

Measure from the inside front bar to the inside back bar.

Do NOT measure the outside of the crate.

Measure from the inside left bar to the inside right bar, resting the tape directly on the bottom wire frame.

For the best fit:

Order your tray approximately 1/4 inch smaller than your interior floor measurement.

Example:
If your interior measures 41-1/2" x 27-1/2", order a tray approximately 41-1/4" x 27-1/4".

This allows the tray to slide in smoothly.

Crates labeled as “42-inch” or “48-inch” are nominal sizes.
The interior tray space is always smaller.

Always measure your specific crate before ordering.

Need a non-standard size?

We manufacture custom trays up to:

120” x 50” x 4”

Custom trays typically ship within 48 hours (2 business days).

Custom trays are made specifically to your measurements and are non-returnable.

If you are unsure about sizing, contact us with:

• Your crate brand
• Crate model (if known)
• Interior length and width measurements

We are happy to help confirm your fit before you order.